Support

ScrumNav runs on Jira Software Cloud. For help with the app, use the form below or email us — support does not go through Jira’s own support channels. We reply by email within about 2 business days (Mon–Fri, Finland). For security vulnerabilities, see our Security policy or the section below.

Report a security issue

Use the form below with topic Security vulnerability or incident. Include steps to reproduce and the impact if known. Do not include passwords or API tokens. Read our Security policy for how we handle reports.

Submit a support request

Your message is sent to ScrumNav by email. Fields marked with are required.

Your email * Topic * Subject * Description *

Attachments (optional)

No files selected

Up to 3 files, 5 MB each (10 MB total). Screenshots, PDF, TXT, LOG, or CSV.

Do not paste passwords or API tokens. For billing and invoices, contact Atlassian Support. See our privacy policy for how we handle support messages.

Prefer email?

You can also write directly to contact@scrumnav.com.

Billing

Subscriptions and invoices are handled by Atlassian — not ScrumNav directly.