Privacy Policy
How we process personal data when you use ScrumNav from the Atlassian Marketplace.
Summary
ScrumNav is a Forge app on Jira Software Cloud. Your organisation is usually the data controller for Jira data; we process data only to run the app. We do not copy Jira data to our own servers. Atlassian hosts Forge, Jira, and Marketplace billing — Atlassian privacy policy.
Data we process
- Account & profile
- Atlassian account ID (stored for team roster and Scrum Poker). Display names and avatars are fetched from Jira when shown and are not stored in app storage.
- App configuration
- Board settings, capacity, poker deck, report preferences
- Collaboration
- Scrum Poker votes per issue (visible to users on the same site)
- Jira content (via API)
- Issues, sprints, story points, worklogs — read and updated using the signed-in user’s Jira permissions; not stored on ScrumNav-operated servers
- Support email
- What you send to contact@scrumnav.com
Security & access
- We do not sell personal data.
- We do not use advertising trackers in the Forge app.
- Access to Jira data is controlled by Atlassian authentication and the user’s Jira permissions. ScrumNav does not ask for Jira passwords or API tokens.
- For personal data held directly by ScrumNav, such as support emails, you can contact us to request access, correction, or deletion.
- For vendor security practices (incidents, vulnerabilities, controls), see our Security Policy.
Where data is stored
- Forge app storage (Atlassian) — configuration, team roster (account IDs only), poker votes, short-lived caches of Jira metadata (not user profiles)
- Jira Cloud — issue and sprint data remains in your site
- Email — if you contact support
Retention & your rights
- App storage remains while ScrumNav is installed on your Jira site (values may be overwritten during normal use)
- Jira metadata caches are short-lived (e.g. board list ~10 minutes); user names and avatars are not cached in app storage
- A Jira administrator can uninstall the app to stop ScrumNav from accessing your site. We do not store customer Jira or Forge app data on ScrumNav-operated servers; whether and when data in Forge storage is deleted is determined by Atlassian under Forge and Marketplace policies.
- Site users: ask your Jira administrator for access, correction, or deletion relating to the app or your Jira account.
- Contact us at contact@scrumnav.com for access, correction, or deletion of data held by ScrumNav.
- You also have the right to lodge a complaint with your local data protection authority. ScrumNav operates from Finland; our lead supervisory authority is the Office of the Data Protection Ombudsman.